{"id":90,"date":"2022-09-19T09:18:07","date_gmt":"2022-09-19T09:18:07","guid":{"rendered":"https:\/\/www1.vserveplus.co.th\/?page_id=90"},"modified":"2022-12-21T10:45:14","modified_gmt":"2022-12-21T10:45:14","slug":"service-policy","status":"publish","type":"page","link":"https:\/\/www1.vserveplus.co.th\/en\/service-policy\/","title":{"rendered":"SERVICE POLICY"},"content":{"rendered":"\n  <div class=\"banner has-hover\" id=\"banner-2130134959\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill \"><\/div>\n                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-1369762919\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n<h3 class=\"uppercase\"><span style=\"font-size: 75%;\">Service Policy<\/span><\/h3>\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1369762919 {\n  width: 60%;\n}\n#text-box-1369762919 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-2130134959 {\n  padding-top: 200px;\n}\n#banner-2130134959 .bg.bg-loaded {\n  background-image: url(https:\/\/www1.vserveplus.co.th\/wp-content\/uploads\/2022\/09\/cover-page-1400x219.jpg);\n}\n#banner-2130134959 .overlay {\n  background-color: rgba(0, 0, 0, 0.291);\n}\n#banner-2130134959 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#banner-2130134959 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n  <\/div>\n\n\n\t<section class=\"section\" id=\"section_757985223\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1965013303\">\n\n\t<div id=\"col-722276565\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-927433627\" class=\"text\">\n\t\t\n<h3>WARRANTY POLICY (DOA: DEAD ON ARRIVAL CLAIM)<\/h3>\n\t\t\n<style>\n#text-927433627 {\n  font-size: 1.2rem;\n  text-align: center;\n  color: rgb(0, 45, 89);\n}\n#text-927433627 > * {\n  color: rgb(0, 45, 89);\n}\n@media (min-width:850px) {\n  #text-927433627 {\n    font-size: 1.55rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-equal align-center row-box-shadow-2-hover\"  id=\"row-146272893\">\n\n\t<div id=\"col-27164938\" class=\"col medium-6 small-12 large-6\"  data-animate=\"bounceInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"#\"  >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\t<div id=\"text-3057810450\" class=\"text\">\n\t\t\n<div class=\"g-infolist-item-title \"><span style=\"font-size: 140%;\">1. ln case the items are delivered faulty<\/span><br \/>\nor any of them break down within 7 days from the invoice date, they are considered Dead On Arrival (DOA).<\/div>\n\t\t\n<style>\n#text-3057810450 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-27164938 > .col-inner {\n  padding: 0px 0px 0px 0px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-256676139\" class=\"col medium-6 small-12 large-6\"  data-animate=\"bounceInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"#\"  >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\t<div id=\"text-3302366843\" class=\"text\">\n\t\t\n<div class=\"g-infolist-item-title \">\n<div class=\"g-infolist-item-title \"><span style=\"font-size: 140%;\">2. In case the items are damaged<\/span><br \/>\nor do not operate due to technical failures and any of them are out of order within 7 days from the invoice date, they are considered Dead On Arrival (DOA).<\/div>\n<\/div>\n\t\t\n<style>\n#text-3302366843 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-256676139 > .col-inner {\n  padding: 0px 0px 0px 0px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-571304788\" class=\"col medium-6 small-12 large-6\"  data-animate=\"bounceInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"#\"  >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\t<div id=\"text-2156442790\" class=\"text\">\n\t\t\n<div class=\"g-infolist-item-title \">\n<div class=\"g-infolist-item-title \">\n<div class=\"g-infolist-item-title \"><span style=\"font-size: 140%;\">3. All defective items stated in No.2<\/span><\/div>\n<div class=\"g-infolist-item-desc\">must be in complete conditions and all parts are maintained.<\/div>\n<\/div>\n<\/div>\n\t\t\n<style>\n#text-2156442790 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-571304788 > .col-inner {\n  padding: 0px 0px 0px 0px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-602432237\" class=\"col medium-6 small-12 large-6\"  data-animate=\"bounceInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"#\"  >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\t<div id=\"text-1206189120\" class=\"text\">\n\t\t\n<div class=\"g-infolist-item-title \">\n<div class=\"g-infolist-item-title \">\n<div class=\"g-infolist-item-title \"><span style=\"font-size: 140%;\">4. The packaging is still in complete<\/span><\/div>\n<div>condition showing the same serial number as shown on the product inside; and the whole set of materials, for instance, CD, Driver, User Manual must be maintained.<\/div>\n<\/div>\n<\/div>\n\t\t\n<style>\n#text-1206189120 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-602432237 > .col-inner {\n  padding: 0px 0px 0px 0px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<style>\n#row-146272893 > .col > .col-inner {\n  padding: 40px 40px 40px 40px;\n  background-color: rgb(255,255,255);\n  border-radius: 20px;\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_757985223 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  background-color: rgb(250, 250, 250);\n}\n#section_757985223 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_757985223 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section\" id=\"section_1844226785\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1619503614\">\n\n\t<div id=\"col-1598367993\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1466801590\" class=\"text\">\n\t\t\n<h3>DOA CLAIM SHALL BE RENDERED NULL AND VOID IF :<\/h3>\n\t\t\n<style>\n#text-1466801590 {\n  font-size: 1.25rem;\n  text-align: center;\n  color: rgb(0, 45, 89);\n}\n#text-1466801590 > * {\n  color: rgb(0, 45, 89);\n}\n@media (min-width:850px) {\n  #text-1466801590 {\n    font-size: 1.55rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-equal row-box-shadow-2-hover\"  id=\"row-228049309\">\n\n\t<div id=\"col-1412588649\" class=\"col medium-6 small-12 large-6\"  data-animate=\"bounceInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"#\"  >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\t<div id=\"text-3510924916\" class=\"text\">\n\t\t\n<div class=\"g-infolist-item-title \"><span style=\"font-size: 100%;\"><span style=\"font-size: 130%;\">1. The product is damaged due to misuse\u00a0<\/span><br \/>\nsuch as accident or natural disaster.<\/span><\/div>\n\t\t\n<style>\n#text-3510924916 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1412588649 > .col-inner {\n  padding: 0px 0px 0px 0px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1706944689\" class=\"col medium-6 small-12 large-6\"  data-animate=\"bounceInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"#\"  >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\t<div id=\"text-994126500\" class=\"text\">\n\t\t\n<div class=\"g-infolist-item-title \">\n<div class=\"g-infolist-item-title \"><span style=\"font-size: 130%;\">2. The defects or damages are not<br \/>\ncaused by the product<\/span><br \/>\nsuch as incorrect modification or wrong repair.<\/div>\n<\/div>\n\t\t\n<style>\n#text-994126500 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1706944689 > .col-inner {\n  padding: 0px 0px 0px 0px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-69147919\" class=\"col medium-6 small-12 large-6\"  data-animate=\"bounceInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n\t<a class=\"plain\" href=\"#\"  >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\t<div id=\"text-1871272332\" class=\"text\">\n\t\t\n<div class=\"g-infolist-item-title \">\n<div class=\"g-infolist-item-title \">\n<div class=\"g-infolist-item-title \"><span style=\"font-size: 130%;\">3. The packaging is incomplete condition.<\/span><\/div>\n<\/div>\n<\/div>\n\t\t\n<style>\n#text-1871272332 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-69147919 > .col-inner {\n  padding: 0px 0px 0px 0px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<style>\n#row-228049309 > .col > .col-inner {\n  padding: 40px 40px 40px 40px;\n  background-color: rgb(255,255,255);\n  border-radius: 20px;\n}\n<\/style>\n<\/div>\n\t<div id=\"gap-240297479\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-240297479 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"max-width:100px;background-color:rgb(0, 45, 89);\"><\/div><\/div>\n<div class=\"row align-center\"  id=\"row-1214552887\">\n\n\t<div id=\"col-1475722406\" class=\"col small-11 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2307137648\" class=\"text\">\n\t\t\n<p><span style=\"font-size: 110%;\">vServePlus\u2019s Service Center provides Call Center service for customers on Monday \u2013 Friday<br \/>\nfrom 08.30 am &#8211; 06.00 pm. <\/span><\/p>\n<p><span style=\"font-size: 110%;\">Contact by dialing +66 2661 6909 or sending an e-mail to\u00a0<span id=\"cloak0d329e49613d70f5b2abccb306f2e411\"><a href=\"mailto:callcenter@www1.vserveplus.co.th\">callcenter@www1.vserveplus.co.th<\/a><\/span>.<\/span><br \/>\n\t\t\n<style>\n#text-2307137648 {\n  font-size: 0.9rem;\n  text-align: center;\n  color: rgb(0, 45, 89);\n}\n#text-2307137648 > * {\n  color: rgb(0, 45, 89);\n}\n@media (min-width:550px) {\n  #text-2307137648 {\n    font-size: 1.15rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1475722406 > .col-inner {\n  padding: 40px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1844226785 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  background-color: rgb(250, 250, 250);\n}\n#section_1844226785 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1844226785 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-90","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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